Professional Certificate in Generative AI, AI Agents & Workflow Automation

Future-proof your career and business with generative AI and intelligent automation. Master the tools, technologies and practical skills transforming how businesses operate, automate workflows and scale for growth.

This programme is designed for ambitious professionals, executives, entrepreneurs, consultants and business owners who want to harness artificial intelligence to improve productivity, streamline operations and unlock new business opportunities.

Through interactive online sessions and practical, project-based learning, participants develop hands-on experience using leading AI platforms, building intelligent assistants, connecting business applications and designing automated workflows for real business challenges.

Why enrol in this programme?

• Practical, hands-on learning. Move beyond theory: design automation workflows, build functional AI assistants, and integrate intelligent tools into everyday business processes.
• Boost productivity and efficiency. Automate repetitive administrative, marketing, customer service, reporting and financial tasks, reducing manual work and improving turnaround times.
• Develop future-ready digital skills. Acquire practical skills in generative AI, intelligent automation, prompt engineering and AI-powered business solutions.
• Apply AI to real business challenges. Identify automation opportunities, connect business applications, and address operational bottlenecks.
• Learn industry-relevant tools. Gain hands-on exposure to the AI platforms and automation technologies used in modern business operations.
• Earn a Professional Certificate from EAIBS. Awarded on satisfying the programme’s completion requirements.

AI software and tools you will explore

Workflow automation and orchestration

n8n and Make.com. Connect applications, automate repetitive tasks, trigger multi-step workflows, move information between systems, and design business processes with minimal or no coding.

Generative AI platforms and intelligent assistants

ChatGPT, Claude, Gemini, Microsoft Copilot and Google AI Studio. Use generative AI for content creation, research, summarisation, data analysis, document preparation, prompt engineering, and building AI-powered assistants.

AI-powered website and interface development

Lovable. Use AI-assisted development to rapidly prototype websites, interactive interfaces and business application concepts.

Who should attend

• Business owners and entrepreneurs seeking to scale operations
• Accountants, finance professionals and business analysts improving reporting and workflow efficiency
• Marketing and customer service professionals automating routine tasks
• Managers and executives leading digital transformation
• Consultants and freelancers who want to deliver AI-enabled services
• Graduates and career changers preparing for opportunities in AI and automation

The programme is accessible to beginners while offering valuable practical applications for experienced professionals. No advanced programming background is required for the core no-code and low-code activities.

Take the next step

Artificial intelligence is changing how organisations work, compete and grow. Apply now, or contact EAIBS for programme dates, fees and enrolment requirements.

What you will cover

• Apply generative AI tools to professional and business tasks
• Design effective prompts to improve the quality of AI outputs
• Build automated workflows connecting business applications
• Develop AI assistants for selected business functions
• Identify opportunities to automate admin, marketing, customer service and reporting
• Create prototypes of AI-powered websites and business interfaces
• Evaluate AI outputs for accuracy, reliability, privacy and responsible use
• Develop AI and automation solutions aligned with organisational objectives

Delivery

• Online, with live interactive sessions
• Demonstrations and guided exercises
• Practical assignments
• Project-based learning

Apply for this course